توضح سياسة الخصوصية هذه كيفية تعامل Pafrent مع المعلومات الشخصية المقدمة لطلبات تأجير السيارات واستفسارات العملاء وترتيبات الإيجار المرتبطة عبر pafrent.com and direct contact with our team.
1. من المسؤول عن معلوماتك
Company and data controller: Pafrent
Address: Aéroport Al Massira ikhourbane, Agadir 86603, Morocco
Privacy contact: contact@pafrent.com
Telephone: +212676804344
2. المعلومات التي تقدمها
- Rental details: pick-up and return locations, dates and times, vehicle choice, insurance option and requested Extras.
- Customer and driver details: full name, nationality, email address, telephone number with country code and date of birth. These are marked as required in the customer form.
- Optional travel details: flight number and, when an additional driver is requested, that driver’s name and date of birth.
- Enquiries and correspondence: your name, email, telephone number if supplied, message subject, message and information you choose to share when discussing a rental.
Required fields are identified in the relevant form. Without the necessary details, we may be unable to process your request or contact you. Optional fields can help with collection and travel arrangements.
Provide accurate information and only what is needed for your request. If you supply another driver’s details, make this policy available to that person. Do not send passwords, card security codes or unnecessary identity-document copies in a general enquiry.
3. لماذا نستخدم المعلومات
We use the information to answer enquiries, assess rental requests and driver eligibility, communicate about availability and confirmation, arrange collection and return, and handle changes, cancellations and customer support.
Rental records also allow us to respond to lawful requests from the police and the competent traffic-violations authority concerning a vehicle or rental period. A form-validation message or acknowledgement is not itself a confirmed reservation; please also read our Rental Terms.
4. معلومات الدفع
The current rental flow offers cash or payment through the company’s TPE card terminal at collection or delivery. It does not take an online card payment. A selected payment method and any displayed service fee are different from your card number or card security code. Do not send those card details through an enquiry form or message.
5. مشاركة المعلومات
يستخدم فريق Pafrent معلومات العميل لتنظيم الإيجار وإدارته والرد على الاستفسارات. ويمكن تقديم معلومات الإيجار والسائق ذات الصلة إلى مصلحة مخالفات السير المختصة أو الشرطة استجابةً لطلب قانوني. ويجب أن يقتصر أي إفصاح على الطلب والمتطلبات القانونية المعمول بها.
If you choose to contact us through WhatsApp, your communication also uses WhatsApp’s service and is subject to its own privacy terms. Email and telephone communications likewise involve the communications services used. Share only the details necessary for your enquiry.
For information about the technical providers involved in processing a particular request, or any processing outside Morocco, contact contact@pafrent.com.
6. مدة الاحتفاظ بالبيانات
تحتفظ Pafrent ببيانات إيجار العملاء لمدة سنة واحدة. يساعد هذا الاحتفاظ على متابعة الإيجار والاستجابة للطلبات القانونية من الشرطة أو مصلحة مخالفات السير المختصة.
For a question about the retention of a particular record, or to exercise your data-protection rights, contact us using the details below.
7. الموقع والخدمات الخارجية
The website uses HTTPS for the connection between your browser and the site. No internet service can guarantee absolute security; avoid including unnecessary sensitive information in messages.
Your browser provides controls for viewing, blocking and deleting cookies. Blocking cookies may affect website functions. Contact us for questions about website cookies and technical processing. Links to independent services, including WhatsApp, lead to services with their own privacy information.
8. حقوقك
Under Morocco’s Law 09-08, you may request access to personal information about you, correction of inaccurate information and object to processing on legitimate grounds. Erasure or blocking of improperly processed information depends on the circumstances and applicable law.
Send your request to contact@pafrent.com, explaining what you need and providing enough information to identify the relevant booking or enquiry. Do not include unnecessary identity documents in your initial message.
You may also contact the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP) regarding personal-data protection in Morocco.
9. الأسئلة والتحديثات
For questions about this policy, write to contact@pafrent.com or contact Pafrent at the address above. This policy should be read alongside the Rental Terms. The latest update date is shown at the top of this page.